Visa is looking for a Risk Operations Analyst to join our newly formed Risk Operations Center (ROC). This is a dynamic, high-impact role designed to detect, analyze, and mitigate fraud attempts in Visa’s global payment ecosystem. As part of Visa’s Payment Fraud Disruption team, you will play a crucial role in identifying and preventing payment-based attacks affecting Visa clients and the Visa brand.
The Risk Operations Center (ROC) is an executive priority, operating 24/7 with biweekly shift schedules. The ideal candidate will have a passion for cybercrime investigations and fraud detection, contributing to a team focused on combating evolving fraud schemes within the payment space.
Key Responsibilities
- Fraud Detection & Incident Management. Monitor and analyze complex transaction data models to identify potential fraud risks and fraudulent activities impacting Visa’s network and clients.
- Alert Handling & Escalation. Respond to proprietary Visa fraud detection systems, escalate incidents for validation, and work with regional teams to mitigate identified threats.
- Collaboration & Decision Making. Work closely with Visa’s internal teams and clients to provide real-time updates during fraud events and assist in decision-making processes.
- Report Generation. Document and track key metrics for incident response, ensuring the effectiveness of risk management efforts.
- Continuous Improvement. Identify opportunities for process and system enhancements to improve fraud detection and risk mitigation efforts.
Secondary Responsibilities
- Work with Payment Systems Intelligence to identify emerging threats and collaborate on proactive measures to disrupt fraud activities.
- Provide technical analysis and support to Visa’s Global Risk organization to strengthen security operations.
- Contribute to cyber threat intelligence and fraud intelligence to improve Visa’s fraud detection capabilities.
Qualifications
- Experience. Minimum of 5 years in payment fraud, cybersecurity, or related fields such as cybercrime fraud or ethical hacking.
- Shift Flexibility. Ability to work flexible hours, including weekends and holidays, as needed.
- Teamwork. Experience working in a 24x7 Operations Center and collaborating with cross-functional teams.
- Analytical Skills. Strong experience in data analytics, using visualization tools to identify fraud trends and risks.
- Technical Knowledge. Understanding of transaction processes, networks, security operations, and risk management.
- Education. Undergraduate degree or commensurate experience required. Graduate degree preferred.
Preferred Skills
- Direct experience with VisaNet, ISO 8583, transaction routing, and platforms like VCMS, Base I, and Base II.
- Familiarity with cyber threat intelligence tools and fraud detection reporting systems.
- Professional certifications such as CISSP, CHFI, CEH, or GIAC.
- Knowledge of TCP/IP protocols, Data Loss Prevention, and Anti-Virus technologies.
Why Visa?
At Visa, we offer an inclusive and dynamic work environment where innovation and collaboration drive success. As a part of the Risk Operations Center, you’ll be at the forefront of protecting Visa’s payment ecosystem, working with cutting-edge technology to combat fraud and cybercrime. Join us to be part of a team that has a meaningful impact on the security and reliability of global payments.