Are you passionate about empowering organizations with cutting-edge low-code solutions? Join Microsoft's Power CAT (Customer Advisory Team) and be at the forefront of driving digital transformation for enterprises worldwide. As part of our agile team of customer-facing Program Managers, you'll play a crucial role in accelerating the adoption of Power Platform technologies and maximizing the business value for our customers.
Responsibilities
- Cultivate relationships with key stakeholders across customer accounts, from senior leadership to architects and partners, to drive adoption and address challenges.
- Communicate effectively to keep all stakeholders informed of engagement progress, issues, successes, and impact on adoption and value realization.
- Act as the technical expert on the ground, boosting confidence in product capabilities and driving adoption by providing hands-on support.
- Understand customers' technical challenges, constraints, and blockers, offering recommendations and solutions to enable successful deployment.
- Influence product teams to prioritize features based on customer feedback and needs, bridging the gap between engineering and customer teams.
- Own action items from customer engagements, ensuring timely completion and sharing success stories within customer organizations.
Qualifications
- 10 years of demonstrated work experience in software development or software delivery.
- Proficiency in key Power Platform technologies and areas, including governance, administration, app development (Canvas and Model driven), Dataverse/Dynamics 365 customization, Power Automate, and Copilot Studio (formerly Power Virtual Agents).
- Strong project management, problem-solving, and negotiation skills, with the ability to handle sensitive situations.
- Excellent communication and presentation skills, capable of engaging stakeholders at all levels.
- Comfortable with ambiguity and self-learning, able to make decisions and progress with minimal guidance.
- Bachelor’s degree in software engineering, computer science, or equivalent work experience.
Additional Information
- Occasional travel (25% to 50%) may be required for this role.
Microsoft is committed to diversity and inclusion, providing equal opportunities for all applicants regardless of race, gender, age, disability, or any other characteristic protected by law. If you require accommodations during the application process, please reach out to us.
Join us at Microsoft, where we empower every person and every organization on the planet to achieve more. Be part of a team that embraces a growth mindset, innovation, and collaboration to realize shared goals and drive impact. Apply now to be a catalyst for digital transformation with Power Platform! #BAPJobs