The SalesforceSoftware Architect, architects and develops solutions to a variety of requests of moderate and high scope and complexity.They act as a trusted advisor to our team and clients, and an effective mentor for other Salesforce professionals working alongside. Refers to policies and practices for guidance. Represent the full-breadth of IT capabilities and executes solution design and development of systems, computer telephony integration, for internal and external customers.Partners with other internal teams to provide strategic thinking and liaise between internal/external customers and the appropriate IT teams to fulfil needs from infrastructure requirements to custom program development. Seek out opportunities to leverage existing solutions for Ashfield Healthcare and its other North American affiliates.
What will you be doing?
- Conduct research into client's use of Salesforce, producing a report of findings with recommended steps and a roadmap for improvements
- Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements
- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs
- Assist with technical estimates internally for solutions development and support
- Responsible for solution analysis, development, and user experience
- Perform: analysis, design, development, testing, and implementation
- Contributes and participates in test plans and performs unit level testing
- Develops interfaces between company and client information systems
- Resolve technical problems pertaining to the use of existing information
- Participates in generating end-user support documentation and training material
- Ensure all incidents, change requests and problems are logged appropriately
- Continuously evaluate and discover new technology solutions.
What do you need for this position?
- A demonstrated understanding of Salesforce technology is a must
- Required to have at least 5 years working experience in a leading role in delivering Salesforce projects
- Administration of a Salesforce Health Cloud and Service Cloud solution
- Apex
- Strong understanding of Salesforce best practices and functionality
- Certifications are an asset: Administrator, Sales Cloud, Service Cloud consultant, Platform App Builder,Salesforce admin certified (ADM 201)
- Call Center & CSO operational experience
- Visual Basic Framework 4 and above
- Web Servicescombined with 3+ years in Objective C, Java, iOS SDK, XCode, Xamarin
- Microsoft SQL Server 2008 to present version
- Competent in architecting client-side apps and web applications
- IIS Administration?SQL Administration
- Azure DevOps