We are seeking an experienced Salesforce Developer to join our dynamic team in Hyderabad. This role is ideal for someone who thrives in an Agile environment and is passionate about delivering high-quality solutions. As a Salesforce Developer, you will work on Service Cloud and various other Salesforce components to build and enhance our systems.
Responsibilities
- Develop and implement solutions using Salesforce Service Cloud, including Case Management, Knowledge Management, Contact Centre, Chat, Omni-Channel Routing, CTI, Remote Assistant, Telephony, and Voice.
- Write and maintain high-standard code across all phases of the software development lifecycle.
- Act as a technical lead on Salesforce projects, contributing to solution design and architecture.
- Engage with clients’ key business and technical stakeholders to ensure effective solution delivery.
- Produce and maintain technical documentation.
- Work collaboratively with a fun and agile team to meet project timelines.
- Manage and resolve complex technical issues, applying creativity and critical thinking.
Required Qualifications
- Experience Level. 7-10 years in Salesforce development.
- Service Cloud Expertise. Proven experience with Salesforce Service Cloud, including Case Management, Knowledge Management, and Contact Centre functionalities.
- SFDC Platform Experience. At least 5 years of experience with Salesforce, including development of Lightning Components and experience in configuration, customization, and integration.
- Technical Leadership. Experience as a technical lead in 2-4 Salesforce projects.
- Certifications. Salesforce Certified Developer - Platform Developer I or II.
- Educational Background. BS or MS in Computer Science or a related technical field.
- Engineering Experience. 7+ years in global software development and deployment.
- Industry Tools. Experience with Git and other industry-standard repository tools.
- Communication Skills. Excellent verbal and written communication skills.
- Technical Skills. Proficient in Apex programming and Lightning Web Components (LWC).
Preferred Qualifications
- Experience with CI/CD based deployment processes.
- Experience in complex integrated environments where multiple systems interact with Salesforce.
- Familiarity with Salesforce connected apps.
Primary Skills
- Salesforce Service Cloud
- Salesforce Sales Cloud
- Apex Programming
- Lightning Web Components (LWC)
- Salesforce Certified Developer [Platform Developer I or II]
Secondary Skills
- Experience with Git and CI/CD deployment
If you are a dedicated Salesforce professional with the required expertise and are eager to contribute to a collaborative and innovative team, we encourage you to apply.