Responsibilities
Daily Cash Application
- Apply received cash accurately and promptly to customer accounts.
- Ensure payments are matched correctly with corresponding invoices and customer accounts.
Email Management
- Monitor and manage multiple Outlook mailboxes.
- Prioritize and respond to emails regarding payment inquiries and discrepancies promptly.
Payment Processing
- Process various payments and ensure timely distribution of cash.
- Handle different types of payments including checks, electronic transfers, and credit card transactions.
Payment Research and Resolution
- Investigate and resolve discrepancies in payments, overpayments, and missing payment information.
- Collaborate with internal teams and customers to resolve issues efficiently.
Compliance and Security
- Ensure compliance with internal policies and procedures.
- Adhere to external regulations and information security standards related to payment processing and data privacy.
Skills and Qualifications
- Proven experience in cash application or accounts receivable role.
- Familiarity with Outlook and proficiency in managing multiple mailboxes.
- Strong analytical skills and attention to detail.
- Ability to work independently and prioritize tasks effectively.
- Knowledge of financial regulations and compliance standards.
- Excellent communication and interpersonal skills for customer interaction and team collaboration.
Benefits
- Competitive salary and benefits package.
- Opportunity for professional growth and development in a dynamic work environment.
- Contribution to a collaborative team focused on accuracy and efficiency in financial operations.
Join Our Team
If you thrive in a fast-paced environment and have a passion for accuracy and financial compliance, we invite you to apply for the Cash Application Specialist position. Grow your career with us as we strive for excellence in payment processing and customer satisfaction.