Sr Principal Infrastructure Engineer

Mphasis is seeking a Senior Principal Infrastructure Engineer with extensive experience in application packaging and virtualization to lead a critical project for one of our clients. The ideal candidate will have over 9 years of experience in application packaging and a deep understanding of virtualized environments, Citrix, and deployment processes. This role requires a passion for technology, strong team management skills, and the ability to troubleshoot complex technical issues effectively.

Key Responsibilities

1. Application Packaging. Manage and oversee the packaging of applications, including virtualized and MSI applications, ensuring they meet quality and deployment standards.
2. Virtualization & Citrix. Utilize expertise in App-V and Citrix environments to package and troubleshoot applications across various platforms, including Windows 7/10/Server and VDIs.
3. Deployment & Lifecycle Management. Ensure successful deployment and lifecycle management of packaged applications, including testing and troubleshooting.
4. Technical Documentation. Create and maintain comprehensive documentation for deployment procedures, administrative processes, architecture, known errors, workarounds, and application-specific details.
5. Incident & Change Management. Participate in incident, problem, and change management processes to resolve issues and manage changes effectively.
6. Team Management & Collaboration. Lead and mentor team members, fostering teamwork and collaboration. Communicate effectively with stakeholders to ensure client satisfaction and project success.
7. Scripting & Automation. Utilize scripting skills (PowerShell, VBScript) for automation and management of application packaging and deployment processes.
8. Support & Flexibility. Provide flexible support, including night shifts if required, to ensure ongoing project and operational success.

Technical Skills

• Extensive experience in application packaging (virtualized and MSI).
• Proficiency in App-V and Citrix environments.
• Strong knowledge of packaging and troubleshooting across Windows 7/10/Server and VDIs.
• In-depth understanding of Wintel environments (DFS, Storage, Networking, AD).
• Expertise in SQL, WQL, WMI, PowerShell, and VB scripting.
• Solid process knowledge of application lifecycle management and deployment.
• Experience with App-V Management Console for both physical and virtual environments.

Behavioral Skills

1. Problem-Solving. Resolve complex technical issues and explore alternative solutions.
2. Troubleshooting. Demonstrate strong troubleshooting skills to address and resolve issues efficiently.
3. Team Management. Exhibit effective team management skills, including the ability to train and coach project members.
4. Communication. Communicate clearly and collaborate effectively with stakeholders to ensure client satisfaction.

Qualifications

1. Education. Bachelor’s or Master’s degree in Technology (B.Tech, BE, BCA, MCA, M.Tech) or a related technical field from a reputed institution.
2. Experience. Over 9 years of experience in application packaging and virtualization.
3. Shift Flexibility. Willingness to support shifts, including night shifts if necessary.

About Mphasis

Mphasis leverages next-generation technology to drive global business transformation. Our Front2Back™ Transformation approach harnesses the power of cloud and cognitive technologies to deliver hyper-personalized digital experiences. By applying digital technologies across legacy environments, Mphasis helps businesses stay ahead in a rapidly changing world. Our core reference architectures, speed, innovation, and domain expertise are central to building strong relationships with our clients.

Desired Skills and Experience

1. Primary Competency. Application Packaging
2. Primary Skills. AdminStudio, App-V, AppDNA, ACT, PowerShell
3. Primary Skill Percentage. 80%
4. Secondary Competency. SMS/SCCM Engineering
5. Secondary Skills. SMS2003, SCCM 2007/2012
6. Secondary Skill Percentage. 20%

If you are a highly skilled application packaging engineer with a passion for technology and leadership, apply now to join Mphasis and make a significant impact on our client projects.