Technology Analyst

Bangalore, Karnataka, India
May 13, 2024
May 13, 2025
Hybrid
Full-Time
3 Years
Job Description

Join our team as a ServiceNow Developer and become an integral part of the Infosys consulting team. Your role will involve actively supporting various phases of projects, from problem definition to deployment. If you're passionate about digital transformation and possess expertise in ServiceNow and ITSM, we want to hear from you.

Opportunity. ServiceNow Developer

Experience Required. 3 years & above

Education. BE/B.Tech/MCA/M.Tech/MSc./MS

Responsibilities

  1. Problem Definition. Actively aid the consulting team in defining project problems and requirements.
  2. Effort Estimation. Assist in estimating project efforts and timelines.
  3. Solution Generation. Participate in solution generation, design, and deployment phases.
  4. Research and POCs. Conduct research, including literature surveys and vendor evaluations, to explore alternative solutions. Build proof of concepts (POCs) to validate recommendations.
  5. Requirement Specifications. Translate business needs into requirement specifications and define to-be processes.
  6. Functional Designs. Develop detailed functional designs based on requirements.
  7. Configuration Support. Support configuring solution requirements on ServiceNow products.
  8. Issue Diagnosis. Diagnose root causes of issues, seek clarifications, and identify solution alternatives.
  9. Initiative Contribution. Contribute to unit-level and organizational initiatives aimed at delivering high-quality solutions to customers.

If you're ready to help our clients navigate their digital transformation journey and deliver impactful solutions, this role is for you! Join us and be part of a team dedicated to driving innovation and excellence in consulting.