IT Support is changing fast — and automation is leading the revolution.
In this live session, Mahender Pal and Sandeep Mishra break down Agent Flow in Copilot Studio and demonstrate how AI-driven workflows are transforming modern IT operations.

Whether you're an IT professional, developer, support engineer, or tech enthusiast, this session will help you understand how automation can streamline processes, reduce workload, and enhance service delivery.

🔥 What you’ll learn in this session:

What Agent Flow is and how it works in Copilot Studio

How automation enhances modern IT support

Real-world examples of AI-driven workflow improvements

Best practices for implementing automated support systems

How Copilot Studio can improve efficiency across IT teams