Al Hashimi Afn

Al Hashimi Afn

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ticketing system integration with email

Aug 29 2022 6:56 AM


i am working on an application. the requirement is when the customer service staff receives an email, my application should detect it and it should generate the ticket number and accordingly auto reply to end user.

end user will always communicate using email while the staff will reply using the application. Pls advise how can i achieve this ? 


Answers (1)